To let the shipping company know there is an order ready to be collected, you need to “Add a photo” of your parcel and then click “Send”.
Ensure you are in Seller mode with the pink Pigee button on the footer.
Follow the instructions and print or save the shipping label to display to the collection person. If you do not have a printer write the reference number clearly on the parcel.
Watch this video to see how to send an order. https://www.youtube.com/shorts/ItzcAxgKvBY